© 2026 Cartmilo, run by Cartmilo.pk. Prices in Pakistani rupees.
Cash on delivery, bank transfer and Raast
We’re here to help
We’re a small team and we read every message. WhatsApp is the quickest way to reach us. If it’s about an order, please include your order number.
Write it here and it opens in WhatsApp, ready to send. A real person replies there.
Opening hours
Open 24/7, every day
Order and message us any time, day or night.
Business details
The questions we’re asked most. Your answer might be here already.
Open and enter your order number and phone number. Once your parcel is with the courier you’ll also see its tracking number there.
If something has gone wrong, tell us in writing on WhatsApp, by email or with the form on this page, and include your order number. We confirm we’ve received it within 2 working days and send you a full reply within 15 days, as consumer protection law requires.
Most orders arrive in 3–5 working days after we confirm them. Big cities are usually quicker, and smaller towns can take a day or two longer.
Yes, until it’s handed to the courier. Message us on WhatsApp with your order number. Once a parcel is on its way it can’t be changed, but you can still return it under our returns policy.
Yes. You can ask for a return within 7 days of delivery if the item is unused, in its original packing, with all its parts. See returns and refunds for the details.
Message us within 48 hours of delivery with photos of the item and the packing. We’ll send a replacement or refund you in full, and we cover the delivery costs.